Program FAQ
Common questions
Everything owners ask before starting.
Straight answers about how the Program works, what it costs to run, and whether you're a fit. If your question isn't here, a Strategy Call is the fastest way to get it answered.
The Program
Is the Veltio Program a contract?
The Program is an ongoing partnership, not a locked long-term contract. It works because leads, tracking, and follow-up compound over time — but you're never trapped. We start with a Strategy Call to confirm fit before anyone commits.
What's included in the Program?
One system covering lead generation (search visibility, high-intent ads, service landing pages), lead handling (fast follow-up, missed-call recovery, booking), and lead intelligence (call and form tracking, source attribution, revenue reporting) — delivered and managed by one operator-led team.
What makes Veltio different?
Veltio is operator-led. One team owns the whole outcome from search to sold job, instead of splitting ads, SEO, website, and follow-up across separate vendors who never share accountability. See the side-by-side →
How do the industry programs relate to the Program?
Auto Services and Home Services are the same Program tuned to each vertical — the offers, landing pages, and benchmarks match how customers in that trade actually search and buy. The system underneath is identical.
Timelines & reporting
How fast will I see results?
Foundations like tracking and Google Business Profile move in the first weeks. Most automotive shops begin seeing an increase in leads within the first 30 days of launching campaigns. Meaningful lead volume typically builds over the first 90 days — which is why our fit guarantee is framed around quality leads within 90 days, or your money back.
How does reporting work?
Every call, form, and booking is tracked back to the ad, page, or search that produced it, so reporting reflects booked revenue rather than clicks or impressions. Monthly reviews show leads, booked jobs, and cost per booked job — not vanity metrics. See the Platform →
How do you track leads for our business?
We set up tools like call tracking, form submissions, and conversion analytics to monitor every lead that comes through your campaigns. We can also integrate offline conversion tracking for in-person inquiries, so you get a complete picture of lead sources.
How do you handle seasonal demand fluctuations?
We adjust campaigns and budgets dynamically to align with peak seasons or slow periods, keeping lead flow consistent year-round.
Your website & channels
Do I need to replace my website?
Not always. We audit what you have first. Where existing pages convert, we keep them; where they leak leads, we rebuild the pages that matter for booked jobs — no rebuild for the sake of it.
Can you help with local SEO?
Absolutely. We optimize your site and Google Business Profile to improve your visibility in local search results.
Do you work with businesses already running Google Ads?
Yes. We frequently take over existing campaigns, audit what's been running, and rebuild where needed. In most cases we can identify quick improvements within the first 30 days.
What makes your approach specific to auto shops?
We tailor our strategies to focus on high-value services like brake jobs or oil changes, so you attract customers looking for what your shop does best. See the Automotive Program →
How do you target homeowners for specific services?
We use advanced audience targeting on platforms like Google and Facebook, combined with localized SEO, to reach homeowners actively searching for services like yours. See the Home Improvement Program →
Can you showcase our past projects in campaigns?
Absolutely. We use visuals and testimonials from your previous work to build trust and credibility with potential clients.
Budget & fit
What budget should I have before working with Veltio?
We typically work with businesses that have a minimum monthly ad budget of $500–$1,000 CAD in addition to the management fee. Businesses with tighter budgets may see slower results. We'll be upfront about what's realistic for your market during the Strategy Call.
What makes a business a good fit?
We work best with established operators who've been running for at least 2 years, have a service area they want to grow, and are ready to invest in consistent lead generation. If you're just starting out or looking for a one-time project, we're probably not the right fit yet.
Do you work with small businesses or only larger companies?
We work with businesses at various stages. Our entry-level programs are designed for growing companies that want to get their lead generation working before scaling. We'll be honest with you on the call about whether the timing is right.
How do I get started?
Book a Strategy Call. We review your business and your current marketing, tell you honestly whether Veltio is the right fit, and you leave knowing your biggest lead problem either way. No pressure, no pitch deck.
Question not answered?
Ask it on a Strategy Call. We'll tell you honestly whether Veltio is the right fit for your business.
Book a Strategy Call